Shipping policy
Shipping Policy
At ClickZen , we work to ensure you receive your order as quickly as possible and in perfect condition. Below, we detail how our processing and delivery times work.
1. Order Processing Time
Once you make your purchase, we need some time to verify the order, perform quality control, and package it properly.
-
Preparation time: 1 to 3 business days .
Please note that this time does not include weekends or public holidays.
2. Shipping Times
Once the package leaves our warehouse, the delivery time to your address by the shipping company is as follows:
-
Transit time: 4 to 8 business days .
3. Total Delivery Time
Adding preparation time and shipping time, the total estimated time to receive your order from the moment of purchase is between 5 and 11 business days .
4. Important Considerations
-
Working days: These are considered to be Monday to Friday, excluding national holidays.
-
Delivery address: Please ensure your shipping details are correct when making your payment. We are not responsible for undelivered orders due to incomplete or incorrect addresses.